Account Coordinator

Posted/Last Revised: 23rd Nov, 2021

  • Company/Organization
  • Smart WSI Marketing
  • Website
  • https://www.smartwsimarketing.com/
  • Location
  • South Edmonton
  • Educational Req.
    • Technical Institute education required (Digital Marketing preferred)
    • Minimum 1 year of SEO experience
    • Enjoys customer service and creating strategy
    • Works well in a collaborative environment and with minimal instruction
    • Excellent written and verbal communications, organizational skills, and OBSESSIVE attention to detail
    • Must complete Google Ads & Google Analytics IQ certifications within 60 days of hire
  • Contact Name
  • Lynne Motkoski
  • Closing Date
  • Jan. 1, 2022

Description

This is currently a part-time position supporting the Account Manager with responsibilities and hours to increase over time. This is a growth opportunity with pathway to become Assistant Account Manager within 1 year.

 

Hiring will be done on a 90-day probationary period with option for 24-hour release by either party.

 

Job Responsibilities:

Customer Care & Strategies

  • Know clients almost as well as the Account Manager (background, goals, audiences, personalities & more!)
  • Maintain day-to-day relationships with clients
  • Develop marketing and website strategies for clients & prospects
  • Prepare proposals, agendas, and paperwork for meetings and attend in-office or online
  • Proactively manage clients and anticipate issues and develop solution-focused recommendations
  • PPC call audits
  • Answer questions, solve problems, update payment information via email & phone
  • Prepare marketing audits for prospect meetings when needed
  • Send client reporting
  • Create agency case studies

 

Project Management

  • Manage Web Design, SEO, & SEM projects
  • Collect core project information from clients and briefing internal teams
  • Contribute to client deliverables
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Ensure team is on task and driving toward the same goal
  • Review team’s work internally to ensure it is meeting client goals

 

Perks:

  • Currently largely remote
  • Convenient south Edmonton location with free parking (when in-office work is appropriate)
  • We train on a buddy system to see processes being completed and provide direction until you can complete with minimal direction
  • We close early at 2pm on Fridays
  • Potential to become full-time
  • Health and dental benefits are available to full time employees

 

WSI offers many opportunities for development and career growth. WSI is a globally franchised Digital Marketing company where each local WSI office offers online marketing services for local small and medium businesses (SMBs) in a variety of industries.

 

Smart WSI Marketing is an award-winning agency. We are a small team with great people, lots of laughs, and a fun fast paced working environment.