Associate

Posted/Last Revised: 12th Jul, 2019

  • Company/Organization
  • Incite
  • Website
  • incitestrategy.ca
  • Location
  • Edmonton
  • Educational Req.
  • In addition to a proven track record and displaying excellence in the role as outlined above, the successful candidate will be:

    FOCUSED ON PEOPLE

    • Ability to build, develop, and enhance relationships is essential
    • Treats clients as individuals, not solely as a project deliverable
    • Capable of working with a wide range of people, including clients, staff, and community partners

    BUSINESS-SAVVY

    • Loves to learn about different industries and keep up on general business knowledge
    • Thorough knowledge to identify valuable opportunities for clients
    • Desire to take smart, worthwhile risks
    • Comfortable in a boardroom setting

    A PROBLEM-SOLVER

    • Ability to think strategically
    • Can handle any bumps along the way in a respectful and professional manner
    • Attention to finding unique solutions for strategic challenges
    • Experience in professional service firms and high-touch client environments

    CAREER FOCUS AND PASSION FOR STRATEGY, MARKETING, AND COMMUNICATIONS

    • Desire to continue to learn about communication and marketing trends, ideas, and opportunities
    • Post-secondary degree is essential, with a focus in marketing, business, PR, or communications considered an asset
    • 2+ years of experience in strategy, marketing, communications and/or business development (i.e. you’ve done this before and can demonstrate a track record in the field)

    SKILLED IN COMMUNICATIONS

    • Assertive communication style that breeds trust and collaboration
    • Ability to confidently interact with and advise team members, client contacts, and suppliers
    • Strong writer and verbal communicator, competent in developing positioning, messaging, and marketing plans

    AN INCITER
    At Incite, we’re a close-knit team of passionate problem-solvers, community-minded citizens, and driven go-getters who believe strongly in work-life balance. We’re looking for a great team player with independent drive and a strong work ethic who is determined to take on
    any challenges that come their way; ideally someone with an entrepreneurial mind set who enjoys the opportunity and responsibility that comes with a small business environment. We want someone with unique passions and interests; someone who is looking to grow and add value to Incite long-term through both personal and professional development.

    POSSESS PERSONAL COMPETENCIES THAT INCLUDE:

    • Ironclad integrity and reliability
    • Keen self-awareness and desire to grow
    • Self-care and stress management toolkit
    • Resourcefulness and ability to find a way
    • Strategic thinking abilities
    • Excellent listening skills
  • Contact Name
  • Trish Kushniruk
  • Contact Phone
  • (780) 784-5533
  • Contact Email
  • trish@incitestrategy.ca
  • Closing Date
  • Aug. 15, 2019

Description

The position of Associate provides a great opportunity for an emerging professional with 2-8 years of marketing experience. Serving as a day-to-day contact for clients to ensure a seamless client experience, the role works closely with Incite’s Principals and Senior Associates to support client strategy development and is tasked with overseeing the preparation and development of key client deliverables.

Incite is seeking someone with the ability to build deep client relationships, to drive energy into any project, and to thrive in a busy and fast-paced work environment while maintaining real balance in life. This includes actively engaging in the community and/or associations, pursuing after-work interests, maintaining wellness, and strengthening relationships.

The successful candidate will be responsible for the following:

CLIENT RELATIONSHIP MANAGEMENT

  • Serve as day-to-day contact with clients to support project management and a seamless client experience
  • Support Principals and Senior Associates to oversee clients, including:
    • Establish rapport with clients
    • Ensure client satisfaction and manage client expectations
    • Seek opportunities to connect clients to market opportunities and Incite’s network
    • Identify opportunities to grow client accounts

CLIENT STRATEGY AND ADVISORY

  • Support Principals and Senior Associates to educate clients on Incite’s philosophy and approach to marketing
  • Attend relevant events and conduct ongoing research to keep team current on client’s business/industry and provide relevant opportunities to assist clients in meeting their objectives
  • Support Principals and Senior Associates in conducting ongoing review of client strategy and ensure appropriateness for current market conditions
  • Support client research in the following areas:
    • Design surveys and other research instruments
    • Conduct stakeholder interviews
    • Compile and analyze market research output
    • Prepare research reports and presentations for clients
    • Review strategy recommendations, and support in preparing presentations

BUSINESS DEVELOPMENT

  • Attend networking functions and represent Incite in the community
  • Support Principals and Senior Associates in cultivating relationships with relevant centres of influence (i.e. organizations, companies and individuals) who can support the generation of prospects and leads
  • Leverage personal network to actively identify leads and new business opportunities for Incite

CLIENT DELIVERABLES

  • Lead development of major client deliverables, including:
    • Write client road maps and implementation plans
    • Ensure they meet Incite’s quality standards
    • Ensure they satisfy client’s needs/expectations
    • Establish appropriate benchmarks and ongoing measurement activities
    • Secure input, involvement, feedback, and sign off from Principals and Senior Associates
    • Create activity briefs and lead project kick-offs for execution activities
    • Lead internal review process, including meetings
    • Prepare and design activities relating to internal engagement, brand rollouts, touchpoint analysis, etc.
    • Prepare materials needed for presenting/selling key deliverables to clients
    • Support design and delivery of client presentations, facilitations, and strategic engagements
    • Support Principals and Senior Associates in dealing with client challenges related to ongoing work

CLIENT COMMUNICATION & COORDINATION

  • Work with team to schedule all client meetings and market research interviews, focus groups, roundtables, etc.
  • Develop meeting agendas with input from Principals and Senior Associates, and circulate action items post meeting
  • Manage email/phone correspondence with clients
  • Request and secure all relevant materials and approvals from clients
  • Provide client with regular status updates
  • Schedule and support Principals and Senior Associates in preparing for all client and internal review meetings

PROJECT MANAGEMENT

  • Manage and ensure adherence to client deliverables, budgets, and timelines
  • Manage full execution of deliverables on select projects
  • Work with and coordinate support of other Incite team members as appropriate for specific projects
  • Consult with Operations Director regarding client billing, budgets, scope creep, and timelines